I’m Mickey Dao, an art-based MBA in Process Improvement looking for a job.
I recently graduated from Nova Southeastern University’s MBA in Process Improvement program in Florida. I’m now seeking roles in data-driven business management, operations, analysis, marketing, quality management, and process improvement, while remaining open to all business-related opportunities.
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Work Experiences that Showcase My Impact
Below are highlighted work experiences that showcase my impact from 2022.
Marketing Administrative Assistant Intern
EMSA Central Admin, Student Marketing, Nova Southeastern University, FL
January 2025 – Present
- Guaranteed creative projects to stay on schedule and meet deadlines, coordinating timelines across multiple stakeholders.
- Collaborated with student designers to develop engaging print and digital content, including brochures, posters, and social media materials, while adhering to project requirements and brand guidelines.
- Applied process improvement methodology and understanding of the marketing industry to document and streamline existing procedures in detail.
Vice Chair cum Marketing Coordinator
American Society for Quality (ASQ) Southeast Florida Student Branch, FL
January 2024 – Present
- Represented the organization in collaboration with college students, faculty, and industry professionals, fostering connections and increasing engagement with ASQ initiatives.
- Launch professional development events, bridging the gap between academia and industry for students, alumni, and young professionals.
- Performed duties beyond the typical scope of a Vice Chair to ensure operational success, headed marketing efforts by designing promotional materials for events and implementing outreach strategies, increasing event attendance by 30%.
Senior Student Graphic Designer
EMSA Central Admin, Student Marketing, Nova Southeastern University, FL
September 2023 – December 2024
- Designed brand marks and promotional materials for university-wide events, completing projects three times faster than previous averages, enabling the department to improve resource utilization.
- Streamlined the design process to ensure the highest quality of deliverables and brand consistency.
- Mentored junior student designers to unlock their potential using graphic design tools, creativity, critical thinking, and problem-solving skills, enabling them to own and work on projects from start to finish.
My Journey of Learning and Growth
My educational journey blends self-driven learning with transformative
education, evolving from creative foundations to multicultural business excellence.

Nova Southeastern University, FL
MBA in Process Improvement
- GPA: 4.0/4.0
- Member, Honor Society of Phi Kappa Phi and Beta Gamma Sigma, The International Business Honor Society
- Next-Gen Student Member, American Society for Quality (ASQ)
- Vice Chair, ASQ Southeast Florida Student Branch (2024 and 2025)

Lean Six Sigma Certification
Black Belt
- Issued in December 2024 by Huizenga College of Business and Entrepreneurship, Nova Southeastern University, FL.
- Mastering Six Sigma and Lean principles, emphasizing DMAIC (Define, Measure, Analyze, Improve, Control), statistical tools, leadership, and project management.

Broward College, FL
BAS in Supervision and Management
- GPA: 4.0/4.0, Summa Cum Laude
- Recipient of Full-ride Presidential Scholarship
- Senator, Student Government Association (2022-2023)
- Co-Founder, Llamas Love Poetry Club.

Arena Academy, FPT University, HCMC
Advanced Diploma in Multimedia Design
- Hands-on Experience in Graphic Design, Web Development, Filmmaking, and 3D Animation.
- Specialized in Logo Design & Branding, Graphic Design, Video Editing, and UX-UI Design.
Testimonials
Mickey was the one who brought our big ideas to life,
so thank you Mickey for all that hard work!
Franklin Gay, MBA
President, ASQ Southeast Florida Student Branch 2024
Anh’s commitment to excellence
shines through loyalty, impeccable work ethic, and detailed focus.
Through a goal-oriented dedication, she makes every mission successful.
Minh Bui
Founder and CEO, Group C

Lean Six Sigma
Process IMPROVement
quality management Project management marketing strategy
branding