I’m Mickey Dao, a graphic design–based MBA in Process Improvement, now working as a Quality Assurance Associate in the Micro-Biotechnology industry.
I combine pixel-perfect attention to detail with structured process-improvement methodologies to enhance quality systems in a regulated biotech environment. My work focuses on documentation accuracy, quality control, deviation analysis, and workflow efficiency, ensuring every process remains current, compliant, and aligned with operational excellence.
or
Scroll down to read more.
Organizations Along My Journey
Below are organizations that reflect my current and past impact since 2022.
American Cell Technology
The largest Personal Stem Cell Bank in the U.S. | Sunrise, FL
Quality Assurance Associate | October 2025 – Present
Quality Assurance Intern | August 2025 – October 2025
American Society for Quality (ASQ)
Southeast Florida 1510 Section | Fort Lauderdale, FL
Membership Chair | Starting 2026
Student Branch Vice Chair cum Marketing Coordinator | January 2024 – Present
Nova Southeastern University
EMSA Central Admin Student Marketing | Fort Lauderdale, FL
Student Affairs Assistant | May 2025 – Present
Marketing Administrative Assistant Intern | January 2025 – May 2025
Senior Student Graphic Designer | September 2023 – December 2024
Broward College
Seahawk Marketplace | Fort Lauderdale, FL
Summer Volunteer | May 2022 – August 2022
Assistant to Food Pantry Manager | August 2022 – August 2023
My Journey of Learning and Growth
My educational journey blends self-driven learning with transformative
education, evolving from creative foundations to multicultural business excellence.
Nova Southeastern University, FL
MBA in Process Improvement
- GPA: 4.0/4.0
- Member, Honor Society of Phi Kappa Phi and Beta Gamma Sigma, The International Business Honor Society
- Next-Gen Student Member, American Society for Quality (ASQ)
- Vice Chair, ASQ Southeast Florida Student Branch (2024 and 2025)
Lean Six Sigma Certification
Black Belt
- Issued in December 2024 by Huizenga College of Business and Entrepreneurship, Nova Southeastern University, FL.
- Mastering Six Sigma and Lean principles, emphasizing DMAIC (Define, Measure, Analyze, Improve, Control), statistical tools, leadership, and project management.
Broward College, FL
BAS in Supervision and Management
- GPA: 4.0/4.0, Summa Cum Laude
- Recipient of Full-ride Presidential Scholarship
- Senator, Student Government Association (2022-2023)
- Co-Founder, Llamas Love Poetry Club.
Arena Academy, FPT University, HCMC
Advanced Diploma in Multimedia Design
- Hands-on Experience in Graphic Design, Web Development, Filmmaking, and 3D Animation.
- Specialized in Logo Design & Branding, Graphic Design, Video Editing, and UX-UI Design.
Testimonials
Mickey was the one who brought our big ideas to life,
so thank you Mickey for all that hard work!
Franklin Gay, MBA
President, ASQ Southeast Florida Student Branch 2024
Anh’s commitment to excellence
shines through loyalty, impeccable work ethic, and detailed focus.
Through a goal-oriented dedication, she makes every mission successful.
Minh Bui
Founder and CEO, Group C
Lean Six Sigma
Process IMPROVement
quality management Project management marketing strategy
branding